X-Termo (Москва, Дорожная улица, 54, корп. 5) - Reviews

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Total reviews 6
Reviews with answers 3
Last review16:0410.02.2020
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Address: Москва, Дорожная улица, 54, корп. 5

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от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
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Contact manager

We found 6 reviews about company X-Termo, located at Москва, Дорожная улица, 54, корп. 5.

Average rating of company 4.0 points out of 5.
The company rating is medium. By increasing the company's rating, you can increase the number of customers up to 20%.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 24.11.2019 until 10.02.2020.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 50%.
Company representatives X-Termo you need to reply to customer reviews more often, since only 3 review from 6 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Яндекс - 2 last review out of 3
Д***********ов
Отличные цены, квалифицированные продавцы

- 18.08.2020
Добрый день, Данил. Благодарим Вас за отзыв!
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10.02.2020
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В******* М
Отличные цены, отличный ассортимент, оформил заказ на котел. Очень быстро оформили заказ и прислали подтверждение. НО: После подтвержденного заказа ничего так и не продали. В назначенное время никто не перезвонил и не сказал, что товар в пункт самовывоза не поступил, что цена внезапно выросла примерно на 2 т.р. Когда сам стал дозваниваться, озвучили: - что подтверждение заказа (на Мэйл. от данного интернет-магазина) для них ничего не значит, - что тот факт, что я ждал товар 4 дня (заказ от 21.11, срок доставки в пункт самовывоза 25.11, и ничего не получил) - это ничего страшного. Хорошо , что платить ничего вперед не стал. Короче, отношение к клиентам наплевательское, больше туда ни ногой!

- 09.02.2022
Вячеслав, благодарим Вас за обратную связь. Будем исправлять данную ситуацию и уже приняли меры.
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26.11.2019
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