Ваниль (Московская область, Королёв, улица Декабристов, 8) - Reviews

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Total reviews 21
Reviews with answers 13
Last review17:5101.03.2020
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4 review
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16 reviews
21

Phone: +7 991 777-78-91

Address: Московская область, Королёв, улица Декабристов, 8

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от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
Improve the system to suit your needs
Access to API
Contact manager

We found 21 review about company Ваниль, located at Московская область, Королёв, улица Декабристов, 8.

Average rating of company 4.1 points out of 5.
The company rating is medium. By increasing the company's rating, you can increase the number of customers up to 20%.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 21.09.2018 until 01.03.2020.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 62%.
Company representatives Ваниль you need to reply to customer reviews more often, since only 13 reviews from 21 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Яндекс - 2 last review out of 21
Б*****Б.
Абсолютное неуважение ко времени клиентов. Записали по телефону на прокол ушей, в 16:00. По факту прождали до 16:45, администратор говорила, что врач-косметолог стоит в пробке на въезде (!), открыв карту с пробками увидела что мне просто врут. Никакой пробки на въезде в город нет. Вопрос, а зачем было записывать, если врача нет? Ну записали бы на другой день и время, но нет. Очень, очень неприятно.

- 02.03.2021
Белла, добрый день! Благодарим за обратную связь. Сожалеем, что Вам пришлось столкнуться с долгим ожиданием нашего косметолога. Приносим извинения за доставленные неудобства. Мы провели работу, направленную на предотвращение подобных ситуаций в будущем. Пожалуйста, приходите ещё, позвольте исправить впечатление. С уважением, Студия красоты Vаниль.
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01.03.2020
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Е***************ва
Ооочень приятный персонал, квалифицированный массажист. маникюр и педикюр тоже достойно.
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10.02.2020
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