TLScontact– Visa Application Centre Moscow (2nd floor, premise A203, ул. Ленинская Слобода, 26, bld. 2, Москва, 115280) - Reviews

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Total reviews 527
Reviews with answers 193
Last review21:2820.08.2022
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Address: 2nd floor, premise A203, ул. Ленинская Слобода, 26, bld. 2, Москва, 115280

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Update information on geoservices
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We found 527 reviews about company TLScontact– Visa Application Centre Moscow, located at 2nd floor, premise A203, ул. Ленинская Слобода, 26, bld. 2, Москва, 115280.

Average rating of company 4.2 points out of 5.
The company rating is medium. By increasing the company's rating, you can increase the number of customers up to 20%.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 13.04.2019 until 20.08.2022.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 37%.
Company representatives TLScontact– Visa Application Centre Moscow you need to reply to customer reviews more often, since only 193 review from 527 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Google Maps - 2 last review out of 526
D*********ov
Паразиты. В посольстве подать заявление невозможно. Люди вынуждены ими пользоваться. Нет выбора. Веб-сайт не работает должным образом, но как по волшебству он заработает, если вы заплатите. Невозможно записаться на стандартную встречу, есть вариант, но единственный вариант — Премиум. Почему? Вы должны заплатить за это. Связаться с ними невозможно. Ни номеров телефонов, ни электронной почты. Жалобы просто игнорируются и остаются без ответа. Сладкий. Parasites. It is not possible to apply at the embassy. People are forced to use them. No choice. Website doesn't work properly, but as if by magic it will if you pay. It is not possible to book a standard appointment, there is an option but the only option is to go Premium. Why? You have to pay for that. Not possible to contact them. No phone numbers, no emails. Complaints are simply ignore and go unanswerred. Sweet.

- 03.09.2022
... Full review + 1 answer
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20.08.2022
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V*********ov
В целом сервис очень вежливый, услужливый и корректный. Я подал заявку на продление своего британского паспорта. Однако прибывшим лицам не разрешается входить в кабинеты заранее до назначенной встречи, всего за 2-3 минуты, поэтому многие люди ждут в холле здания возле пункта досмотра. Еще мне пришлось доплатить около 10 фунтов, так как требовался перевод одного из документов, в пакете приложения это требование не упоминалось (без очень подробного прочтения инструкции); будем надеяться, что на встрече были предложены услуги перевода. Basically the service is very polite, helpful and correct, I applied to renew my UK passport. However, the persons who arrive are not allowed to enter the offices in advance before the appointment, just 2-3 minutes in advance, so many persons are waiting in the hall of the building near the security check point. I also had to pay about 10 pounds extra since required the translation of one of the documents, the requirement was not mentioned in the application pack (without very detailed reading the instructions); hopefully, the translation service was offered at the appointment.

- 03.09.2022
... Full review + 1 answer
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20.08.2022
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