Swarovski (Москва, Каширское шоссе, 61Г) - Reviews

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Total reviews 3
Reviews with answers 3
Last review14:3217.11.2019
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2 review
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1 review
3

Phone: +7 925 970-06-23

Address: Москва, Каширское шоссе, 61Г

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от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
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We found 3 review about company Swarovski, located at Москва, Каширское шоссе, 61Г.

Average rating of company 2.3 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 30.06.2019 until 17.11.2019.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 100%.
Company representatives Swarovski you need to reply to customer reviews more often, since only 3 review from 3 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Яндекс - 2 last review out of 3
Н***********ва
Продали бракованные серьги(перо). Обменять по гарантии нельзя, все будьте внимательны при покупке в магазине, чтобы не получить брак

- 15.10.2024
Спасибо за оценку
... Full review + 1 answer
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17.11.2019
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A*********ru
Ну что сказать, продавцы продпют, и даже продают товары с дефектом. Лучше смотрите то что вам упаковали в этом магазине. Ну и конечно же их чудо сервис, который кстати дал заключение, что с товаром все ок, это клиент его погнул(речь идёт о серьгах). Привет Роспотреб :)) Сколько раз брали в Swarovski проблем не было, но только не в этот раз. Ужасный сервис, ужасный продацювец, и вы испортили подарок. А если вы считаете что клиент после того как ему упаковали изделие в коробку будет его проверять?! Удачно вам дальше продавать и всего хорошего вам и вашим близким. Если у менеджеров появится желание обсудить данный комментарии , то добро пожаловать, жду!

- 15.10.2024
Спасибо за оценку
... Full review + 1 answer
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15.11.2019
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