Супер-СТО (Смоленск, Ново-Московская улица, 15) - Reviews

All reviews >> Companies >> Супер-СТО - Reviews
Total reviews 12
Reviews with answers 11
Last review14:5403.01.2020
0 reviews
5 reviews
1 review
0 reviews
4 review
2 review
12

Phone: +7 481 254-88-00

Address: Смоленск, Ново-Московская улица, 15

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до 5 филиалов
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Corporative
от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
Improve the system to suit your needs
Access to API
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We found 12 reviews about company Супер-СТО, located at Смоленск, Ново-Московская улица, 15.

Average rating of company 2.8 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 20.01.2018 until 03.01.2020.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 92%.
Company representatives Супер-СТО you need to reply to customer reviews more often, since only 11 reviews from 12 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

Repometr Team
Average rating for the year
Amount of reviews per month
2ГИС - 2 last review out of 12
В************ев
Отвратительное отношение к клиентам, менеджер постоянно отходит для решения проблем, отвлекается на разговоры по телефону. Спрашивается, зачем назначать время для встречи? Менеджер плохо подготовлен, не знает что продает. На Большинство вопросов ответ один: не помню, нужно уточнять. Кто таких непомнящих на работу принимает?

- 03.01.2020
Виталий, добрый день! Уточните, пожалуйста, вы отзыв точно про наш автосервис оставляли? Смущает, что вы описываете персонажей, которых у нас нет. У нас есть время записи, есть мастера-приемщики и специалисты по подбору запчастей, и, конечно же, слесари, которые работают непосредственно с автомобилем. Если Вы действительно обслуживались у нас, просьба конкретизировать претензии, а также указать номер заказа или заказ-наряда, по которому у Вас претензия. Заранее спасибо за уточнение.
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03.01.2020
2ГИС
А*****та
Хороший сервис, все ок.

- 03.01.2020
Анюта, спасибо за Ваш отзыв. Всегда Вам рады!
... Full review + 1 answer
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15.12.2019
2ГИС

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