SalonFlowers (Москва, Большая Переяславская улица, 11) - Reviews

All reviews >> Companies >> SalonFlowers - Reviews
Total reviews 2
Reviews with answers 2
Last review21:2308.03.2020
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Phone: +7 495 664-54-21

Address: Москва, Большая Переяславская улица, 11

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от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
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We found 2 review about company SalonFlowers, located at Москва, Большая Переяславская улица, 11.

Average rating of company 1.5 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 31.07.2019 until 08.03.2020.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 100%.
Company representatives SalonFlowers you need to reply to customer reviews more often, since only 2 review from 2 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Average rating for the year
Amount of reviews per month
Яндекс - 2 review
З****ой
Многовато платных отзывов... Многовато. Заказал 21 розу. Маршрут. который я преодолеваю городским транспортом за полтора часа городским транспортом, курьер на машине, без пробок, ехали 2ч10мин. Букет такой, будто уже неделю стоял у какого-то другого человека. Ни открытки, ни средства по уходу за цветами не дали. Обычные "предприниматели" с лозунгом "не обманешь-не проживешь". Не рекомендую.

- 11.03.2020
Добрый день. Мы сожалеем, что случилась такая ситуация с Вашим заказом. Просьба сообщить его номер - мы вернем средства либо отправим новый букет. Наша почта: shop@salonflowers.ru
... Full review + 1 answer
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08.03.2020
Яндекс
Н*******С.
Был заказан букет Шарм с доставкой. Оператор оперативно подтвердила заказ, но привезенный букет имел мало общего с заказанным: был маленьким и невзрачным при цене почти 5000 руб. Не рекомендую здесь заказывать цветы.

- 18.10.2019
Наталья, добрый день. Спасибо Вам за обратную связь. Мы исключили подобные ошибки, так как дорожим своей репутацией.
... Full review + 1 answer
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31.07.2019
Яндекс

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