S7 Airlines (Москва, Павелецкая площадь, 1А, стр. 1) - Reviews

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Total reviews 11
Reviews with answers 0
Last review20:3425.02.2022
0 reviews
6 reviews
1 review
1 review
0 reviews
3 review
11

Address: Москва, Павелецкая площадь, 1А, стр. 1

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We found 11 reviews about company S7 Airlines, located at Москва, Павелецкая площадь, 1А, стр. 1.

Average rating of company 2.4 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 20.02.2022 until 25.02.2022.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 0%.
Company representatives S7 Airlines you need to reply to customer reviews, since no reviews with a reply were found. According to research, 86% of users investigate reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Яндекс - 2 last review out of 11
И*****Ф.
По телефону горячей линии не в состоянии назвать срок обработки обращения об отмене бронирования отеля, несмотря на то, что при прямом обращении в отель он реагирует моментально и сразу подтвердил возможность отмены брони на невозвратном тарифе в связи с текущей обстановкой в Краснодарском крае, но только для этой отмены нужно обращение от s7, тк бронь была оформлена через них. Совершенно неклиентоориентированный сервис, в особенности, операторы колл центра, которые как попугаи говорят одни и те же слова и не могут дать клиенту внятных сроков, т.е. ответа на обращение вы можете прождать и 5, и 10 лет, так как с их слов это ни где нерегламентировано
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25.02.2022
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C***
24.02.2022 задержали рейс 2547 на 2ч.10мин., после чего, в нарушение п. 99 Федеральных авиационных правил, поытались на этом заработать, организовали платное обеспечение напитками по 150 руб.
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25.02.2022
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