Росгосстрах Банк (Архангельск, Обводный канал проспект, 67) - Reviews

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Total reviews 5
Reviews with answers 0
Last review11:5015.11.2019
 0 reviews
4 review
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5

Address: Архангельск, Обводный канал проспект, 67

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от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
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We found 5 reviews about company Росгосстрах Банк, located at Архангельск, Обводный канал проспект, 67.

Average rating of company 1.4 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 08.08.2018 until 15.11.2019.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 0%.
Company representatives Росгосстрах Банк you need to reply to customer reviews, since no reviews with a reply were found. According to research, 86% of users investigate reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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2ГИС - 2 last review out of 5
Д**********ин
Действительно есть проблемы связанные с долгим обслуживанием клиентов. Клиентов в офисе банка не много, но на каждого операционисты тратят очень много времени. Как я понял в процессе общения, время, в основном, уходит на то, чтобы предложить каждому клиенту дополнительные услуги, вклады, какие-то акции и даже страховку. Минут 40-45 у меня ушло на простое ожидание, хотя я был вторым в очереди. Оперативность обслуживания минимальная, но это не вина специалистов, а требование головного офиса. Хотите продавать в банке другие товары и услуги, посадите отдельного специалиста и не тяните кота за хвост. Век скоростей, как-никак и не все готовы ждать, пока специалисты выполнят свой план по продажам, прежде чем доберутся до основных услуг банка для клиентов. Если бы не зарплатная карта, то добровольно не стал бы пользоваться услугами этого банка. К специалистам претензий нет, девочки работают с клиентами грамотно и вежливо. Только за это твердая тройка, а не два балла.
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15.11.2019
2ГИС
Н*************ва
Время работы офиса до 18.00! Исправьте информацию и не вводите людей в заблуждение, только время терять...
24.07.2019
2ГИС

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