Росбанк (Самара, Победы, 79) - Reviews

All reviews >> Companies >> Росбанк - Reviews
Total reviews 18
Reviews with answers 3
Last review12:5917.04.2020
0 reviews
7 reviews
0 reviews
1 review
3 review
7 reviews
4 14

Address: Самара, Победы, 79

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от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
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We found 18 reviews about company Росбанк, located at Самара, Победы, 79.

Average rating of company 3.2 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 11.12.2015 until 17.04.2020.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 17%.
Company representatives Росбанк you need to reply to customer reviews more often, since only 3 review from 18 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Average rating for the year
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2ГИС - 2 last review out of 4
Д***********ва
Сотрудники на столько некомпетентны, и хамоваты что это просто днище а не отделение банка! Примите меры! Кредитный специалист на выдаче карты просто сидит молча и не говорит ни чего, тыкается в компьютер молча! А ты стоишь около неё как наказанный! Ппц просто! Задала вопрос в ответ куча возмущений! Руководителя отделения нужно менять вместе со штатом!

- 30.04.2020
Дарья, здравствуйте. Спасибо за обратную связь. Банк предпринимает все необходимые меры, чтобы подобная ситуация не повторилась и обслуживание в Банке соответствовало Вашим ожиданиям. Приносим искренние извинения за возможные неудобства.
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17.04.2020
2ГИС
Ю**********ва
Оооочень медленные сотрудники
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16.05.2019
2ГИС
Яндекс - 2 last review out of 14
Л*******Б.
Очень приветливые и вежливые сотрудники, всё объяснят и подскажут как лучше. Спасибо!

- 10.12.2020
Людмила, здравствуйте. Спасибо, что нашли время оставить отзыв! Рады стараться для Вас! 🌷
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10.04.2020
Яндекс
Г**********ва
Приятное общение

- 10.12.2020
Здравствуйте, Галина! Спасибо за оценку и комментарий!
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06.04.2020
Яндекс

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