Ресторан быстрого питания Black Star Burger (Москва, Мясницкая улица, 18) - Reviews

All reviews >> Companies >> Ресторан быстрого питания Black Star Burger - Reviews
Total reviews 388
Reviews with answers 267
Last review14:5716.09.2019
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388

Address: Москва, Мясницкая улица, 18

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от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
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We found 388 reviews about company Ресторан быстрого питания Black Star Burger, located at Москва, Мясницкая улица, 18.

Average rating of company 3.8 points out of 5.
The company rating is medium. By increasing the company's rating, you can increase the number of customers up to 20%.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 01.12.2018 until 16.09.2019.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 69%.
Company representatives Ресторан быстрого питания Black Star Burger you need to reply to customer reviews more often, since only 267 reviews from 388 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Average rating for the year
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Яндекс - 2 last review out of 388
A*********le
Бургеры вкусные, сочные, но цена завышена. Нагенсы ужасные, совершенно не съедобные, в 100 раз хуже, чем в маке. Рекомендую зайти 1 раз чисто для галочки.

- 05.10.2019
Добрый день) Благодарим Вас за посещение и отзыв! Укажите, пожалуйста, что именно Вас не устроило - мы обязательно разберемся в ситуации.
... Full review + 1 answer
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16.09.2019
Яндекс
Н***
Хотелось бы обратить внимание администрации бургерной на Лубянке. Ваш повар совершенно не умеет жарить котлеты для бургеров, на кассе уже не спрашивают какой степени обжарки, просто подают абсолютно пережаренные котлеты, края котлеты жёсткие не прожевать, из-за этого котлета безвкусная. Я считаю, что либо повару необходимо подучиться в приготовлении котлет либо это не его и с такой готовкой бургер не оправдывает свою цену.

- 05.10.2019
Благодарим Вас за важный сигнал, Наталья, обязательно разберемся в ситуации и отреагируем, передали Ваше обращение местному франчайзи
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16.09.2019
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