Profi-planet (Екатеринбург, улица Фурманова, 105а) - Reviews

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Total reviews 1
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Last review20:0018.07.2019
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Phone: +7 909 017-65-47

Address: Екатеринбург, улица Фурманова, 105а

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от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
Improve the system to suit your needs
Access to API
Contact manager

We found 1 review about company Profi-planet, located at Екатеринбург, улица Фурманова, 105а.

Average rating of company 1.0 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 18.07.2019 until 18.07.2019.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 100%.
Company representatives Profi-planet you need to reply to customer reviews more often, since only 1 review from 1 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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2ГИС - 1 review
Т***********на
Отвратительный сервис, сдавали инструменты в заточку , нарушили все сроки, вместо заявленных одних суток, инструменты получили на 4 сутки, и то сами позвонили и напомнили, это ладно, закрыли глаза, сам инструмент (кусачки) как были тупыми, так и остались, за что заплатили деньги не понятно, кассовый чек при оплате не дали, дали акт о выполненных работах на котором даже печати нет, ребят, вы серьезно позиционируете себя как профессиональный магазин?? С таким отношением к клиентам далеко не уедешь. Отвратительный сервис

- 18.07.2019
Татьяна, благодарим Вас за ваш отзыв. Свою позицию мы уже обозначили в личном общении, предложили Вам варианты решения проблемы, вплоть до возврата денежных средств. Вы отказались, ссылаясь на недостаток времени. Мы уважаем каждого клиента и всегда идем на встречу, но если человек настроен категорически против, к сожалению мы не состоянии влиять на его решения!
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18.07.2019
2ГИС

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