ОТП Банк (Саратов, улица имени Н.Г. Чернышевского, 60/62А) - Reviews

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Reviews with answers 1
Last review07:3424.03.2020
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Address: Саратов, улица имени Н.Г. Чернышевского, 60/62А

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от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
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Access to API
Contact manager

We found 2 review about company ОТП Банк, located at Саратов, улица имени Н.Г. Чернышевского, 60/62А.

Average rating of company 2.0 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 02.03.2020 until 24.03.2020.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 50%.
Company representatives ОТП Банк you need to reply to customer reviews more often, since only 1 review from 2 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Яндекс - 2 review
А*********Н.
Я клиент этого банка с 2009года сколько беру кредит и всё хорошо, проценты большие но кому нужно знают на что идут .Только плохо что сейчас в главном офисе города Саратова нельзя оформить кредит шлют на торговые точки и еще в хамской форме .
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24.03.2020
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M***ey
Наитупейший банк. При активации кредитной карты говоришь верные данные, они в ответ говорят что "не верные". Ну это нормально?! Следующая попытка через месяц. Я в первые вижу подобное..... Выкину карту и больше не буду даже вспоминать о этом банке. Посмотрел тут отзывы и хорошо что не влез в эту кабалу. Другие банки хоть ценят клиентов и идут на встречу а тут..... НЕ РЕКОМЕНДУЮ.

- 06.03.2020
Добрый день! Сожалеем, что у вас сложилось негативное мнение о нашем банке. Примем во внимание и проведем внутреннюю работу. С уважением, Отдел по работе с обращениями клиентов «ОТП Банк»
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02.03.2020
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