Открытие (Санкт-Петербург, Михайлова, 19) - Reviews

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Total reviews 2
Reviews with answers 2
Last review15:2823.01.2020
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1 review
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Address: Санкт-Петербург, Михайлова, 19

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Corporative
от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
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We found 2 review about company Открытие, located at Санкт-Петербург, Михайлова, 19.

Average rating of company 3.0 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 05.06.2019 until 23.01.2020.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 100%.
Company representatives Открытие you need to reply to customer reviews more often, since only 2 review from 2 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Average rating for the year
Amount of reviews per month
2ГИС - 2 review
М**********ну
Ужасно долгое обслуживание. Работали 3 операциониста, передо мной 1 мужчина. Прошёл час, всё ещё жду :(( женщина рядом поделилась, что позавчера провела тут 3 часа. Руководитель отделения развела руками и сказала, а что я могу сделать...

- 24.01.2020
Мария, спасибо за обратную связь. Приносим извинения за ожидание в очереди. Все ваши замечания обязательно передадим вышестоящему руководству. Нам важно ваше мнение. Ваше обращение поможет нам сделать обслуживание в банке удобнее и комфортнее.

Мария Хуцзяну - 24.01.2020
Обязательно передайте. Я живу недалеко от этого отделения и планирую в дальнейшем посещать этот офис. Очень не хочется каждый раз проводить тут часы напролёт.

- 24.01.2020
Мария, спасибо за комментарий. Мы будем рады видеть вас в нашем офисе. Надеемся, что в дальнейшем наше сотрудничество будет проходить только в позитивном ключе!
... Full review + 3 answers
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23.01.2020
2ГИС
В***************ов
Нет очередей. Оперативное обслуживание.

- 06.06.2019
Спасибо за отзыв. Рады стараться для своих клиентов.
... Full review + 1 answer
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05.06.2019
2ГИС

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