МТС (Москва, Театральная площадь, 5, стр. 2) - Reviews

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Total reviews 135
Reviews with answers 36
Last review15:1325.02.2022
0 reviews
110 reviews
2 review
1 review
5 reviews
17 reviews
135

Address: Москва, Театральная площадь, 5, стр. 2

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Update information on geoservices
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Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
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Personal manager
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We found 135 reviews about company МТС, located at Москва, Театральная площадь, 5, стр. 2.

Average rating of company 1.6 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 03.07.2018 until 25.02.2022.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 27%.
Company representatives МТС you need to reply to customer reviews more often, since only 36 reviews from 135 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Яндекс - 2 last review out of 135
A**********ov
Театральная площадь, 5, стр. 2, Москва Салон МТС АО РТК ***. 24.02.2022 купил в этом салоне МТС новые телефоны в подарок. Оплату по карте не принимают. Требуют оплатить только по QR-коду из банковского клиента. Подарок не подошел. 25.02.2022 работник магазина отказалась принять обратно купленные у них телефоны без следов использования. Как продавец уложил телефоны в коробки так они и не вскрывалась. Продавец Чубарова И.Г. предложила написать "претензию на возврат" и сказала жди ответ в срок 45 дней. По закону можно вернуть товар в течение 14 дней. Т.е. возврат товара у МТС явно не предусмотрен и этот способ обмана потребителя на потоке.

- 02.03.2022
Опишите, пожалуйста, ситуацию подробнее нам через форму на сайте https://moskva.mts.ru/form_mentions. Проведем проверку.
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25.02.2022
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С***********ов
Центр столицы. Все вежливо навязывают купить в кредит телефон. Если отказался - неинтересен. Но услуги МТС можно получить без проблем - сим-карту восстановить или узнать что-то.

- 02.03.2022
Спасибо за высокую оценку!
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24.02.2022
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