Matstep (Москва, Остаповский проезд, 3 ст8) - Reviews

All reviews >> Companies >> Matstep - Reviews
Total reviews 1
Reviews with answers 1
Last review00:0012.09.2018
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Phone: +7 964 642-61-99

Address: Москва, Остаповский проезд, 3 ст8

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Update information on geoservices
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Motivate customers to leave a review
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We found 1 review about company Matstep, located at Москва, Остаповский проезд, 3 ст8.

Average rating of company 1.0 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 12.09.2018 until 12.09.2018.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 100%.
Company representatives Matstep you need to reply to customer reviews more often, since only 1 review from 1 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Zoon - 1 review
Л****ла
Я выбрала на сайте три стандартных (не под заказ) коврика из поликарбоната. Позвонила в субботу, мне сказали, что можно оставить заказ на сайте, а оформят в понедельник, после выходных, и в понедельник же доставят. Это нормально, правда, я удивилась, как это доставят в день заказа.В понедельник позвонили и сказали, что коврики в наличии, доставка во вторник или среду. На понедельник мы особо не рассчитывали, так что и разочарования не было.В среду позвонили и сказали, что коврики изготовили, н о они бракованные, и лучше мне заказать другие размеры с сайта. Я от заказа отказалась.Таким образом, магазин не располагает информацией о сроках доставки, обманывает относительно наличия товара и в случае брака даже не пытается переделать заказ. – показать

Владимир - 01.11.2019
Проблема в том, что вам не подсунули бракованный товар, а честно сказали о его дефектах? В чем проблема?
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12.09.2018
Zoon

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