КутиКатай (проспект Мира, 119с603, Москва, 129223, Москва, 112132) - Reviews

All reviews >> Companies >> КутиКатай - Reviews
Total reviews 3
Reviews with answers 3
Last review16:5307.09.2020
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Address: проспект Мира, 119с603, Москва, 129223, Москва, 112132

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от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
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We found 3 review about company КутиКатай, located at проспект Мира, 119с603, Москва, 129223, Москва, 112132.

Average rating of company 3.0 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 28.07.2020 until 07.09.2020.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 100%.
Company representatives КутиКатай you need to reply to customer reviews more often, since only 3 review from 3 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Яндекс - 2 last review out of 3
М************ва
Неудобные самокаты. При попытке сделать возврат денежных средств, возникли непонятные ничем не обоснованные трудности. Хотя закон в данном случае был на моей стороне.

- 08.09.2020
Доброе утро. Мария. Мы огорчены низкой оценкой. Из вашего отзыва нам не очень понятно с какими трудностями Вы столкнулись. В нашей работе мы используем лучшие в своем классе мускульные самокаты от ведущего лидера GLOBBER. Так же мы всегда даем возможность сделать возврат или замену если гостю не удобно. Пробный период действует 5 минут после начала аренды. Не смотря на все выше сказано мы приносим извинения за сложившиеся обстоятельства.
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07.09.2020
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Е*****П.
Не налажен процесс получения сдачи инвентаря. Одна очередь на всех - не очень удобно.

- 08.09.2020
Добрый день. Мы благодарим вас за оставленный отзыв. Благодаря Вам , мы становимся лучше. Мы обратим внимание на ваше замечание. И постараемся сделать данную процедуру понятнее и удобнее. Спасибо.
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06.09.2020
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