Интернет-магазин Winter story (Москва, Электролитный проезд, 3 ст2, 1 этаж) - Reviews

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Total reviews 1
Reviews with answers 1
Last review14:1408.11.2017
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Phone: +7 495 787-29-50

Address: Москва, Электролитный проезд, 3 ст2, 1 этаж

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от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
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We found 1 review about company Интернет-магазин Winter story, located at Москва, Электролитный проезд, 3 ст2, 1 этаж.

Average rating of company 1.0 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 08.11.2017 until 08.11.2017.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 100%.
Company representatives Интернет-магазин Winter story you need to reply to customer reviews more often, since only 1 review from 1 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Качественные товары, достойные цены! После получения денег, клиент не нужен. Товар упакован абы как. Часть елочных шаров разбиты. На письма не отвечают. Жаль собственников! Сотрудники скоро всё загубят!

Зимняя сказка - 08.11.2017
Здравствуйте! О проблеме мы узнали только из вашего сообщения на этом сайте. Подскажите, вы писали письма на почту info@eli.ru, или на какую-то другую? На нашей основной почте писем от вас нет, специально проверили по всем входящим папкам, включая спам. По поводу шаров - судя по фото, посылку при доставке придавили сверху тяжелым грузом. К сожалению, иногда такое происходит, но в таких случаях мы всегда компенсируем клиенту стоимость битого товара, хоть в его порче и виноват перевозчик, а не магазин. С вами сегодня свяжутся наши менеджеры, уточнят точное количество побитых шариков и компенсируют их стоимость. Будем рады вам помочь в решении спорной ситуации!
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08.11.2017
Yell

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