Hoff (Химки, Ленинградское шоссе, вл1) - Reviews

All reviews >> Companies >> Hoff - Reviews
Total reviews 15
Reviews with answers 5
Last review15:1809.03.2019
0 reviews
6 reviews
3 review
1 review
0 reviews
5 reviews
15

Phone: +7 495 287-77-27

Address: Химки, Ленинградское шоссе, вл1

Company audit for business owners

Our experts will conduct a free audit of the contact relevance and your company reputation in geoservices.

Don't miss this opportunity and stop losing customers due to missing maps, data errors, or low ratings!

Repometr pricing plans
Progressive
до 5 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
Corporative
от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
Improve the system to suit your needs
Access to API
Repometr

A system for monitoring and analyzing business reviews and ratings on popular recommendation services.

We found 15 reviews about company Hoff, located at Химки, Ленинградское шоссе, вл1.

Average rating of company 2.7 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 06.12.2017 until 09.03.2019.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 33%.
Company representatives Hoff you need to reply to customer reviews more often, since only 5 reviews from 15 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

Repometr Team
Average rating for the year
Amount of reviews per month
2ГИС - 2 last review out of 15
В*****им
Выдача интернет-заказов. Такое впечатление, что менеджеры магазина делают все, чтобы не упростить процесс выдачи, а максимально его усложнить. Покупателю важно быстро оплатить и забрать заказ, а магазину видимо наоборот. Процесс оформления и выдачи заказа: 1. Оформляете товар на сайте 2. Приезжаете в магазин 3. Получаете документы на стойке Интернет-заказы 4. Затем идёте оплачивать. Отстаиваете очередь в кассе. 5. После оплаты, опять идёте на стойку интернет-заказ, для отметки оплаты 6. Наконец идёте на склад и ждёте 30 минут для выдачи. Похоже на квест!
... Full review
 Hide review
09.03.2019
2ГИС
Л***********ва
Быстро и толково обслужили, буду еще обращаться.

- 02.03.2019
Добрый день, Лия. Спасибо за отзыв! Надеемся еще не один раз увидеть Вас нашим Покупателем . Напишите нам на os@hoff.ru Вашу электронную почту с ссылкой на отзыв, мы расскажем Вам о том, как ещё выгоднее совершать Покупки в наших магазинах. Ждем Вас снова в Hoff ! #хоффсервис #вседлясчастья C уважением, Алеся Отдел клиентского сервиса Департамента сервиса Гипермаркеты мебели и товаров для дома и интернет-магазин www.hoff.ru Телефон Единой Информационной службы: +7 (495) 645-05-35
... Full review + 1 answer
 Hide review
27.02.2019
2ГИС

Reviews from popular sites - all in one place

Simple navigation, sorting and filtering

Analytics system will help you understand the causes and consequences

Comment system will help to improve your rating