Hoff (Москва, Калужское шоссе 20 километр, 4 ст1) - Reviews

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Total reviews 10
Reviews with answers 8
Last review18:2421.04.2020
0 reviews
4 review
0 reviews
2 review
2 review
2 review
10

Address: Москва, Калужское шоссе 20 километр, 4 ст1

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от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
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We found 10 reviews about company Hoff, located at Москва, Калужское шоссе 20 километр, 4 ст1.

Average rating of company 2.8 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 09.02.2018 until 21.04.2020.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 80%.
Company representatives Hoff you need to reply to customer reviews more often, since only 8 reviews from 10 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

Repometr Team
Average rating for the year
Amount of reviews per month
2ГИС - 2 last review out of 10
С*****************ва
Нравится этот гипермаркет своим сервисом: выбираю всё, что мне нравится на сайте, заказываю доставку, при этом экономлю время и получаю бонусы на карту Hoff

- 29.04.2020
Добрый день, уважаемая Светлана. Благодарим за отзыв и высокую оценку магазина. Мы заинтересованы в том, чтобы Покупатели приходили к нам чаще и оставались довольны сервисом и покупками. Спасибо, что Вы с нами и до новых встреч в Hoff! #хоффсервис #вседлясчастья C уважением, Алеся Аналитик Группы клиентского опыта Департамент Клиентского Сервиса Гипермаркеты мебели и товаров для дома и интернет-магазин www.hoff.ru Телефон Единой Информационной службы: +7 (495) 645-05-35
... Full review + 1 answer
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21.04.2020
2ГИС
А******************ва
Больше в хов не чего и не когда брать не буду и советовать знакомым

- 16.03.2020
Добрый день, уважаемая Александра. Опишите, пожалуйста, более подробно с какими трудностями Вам пришлось столкнуться с указанием номера заказа. будем разбираться с ситуации. C уважением, Алеся Аналитик Группы клиентского опыта Департамент Клиентского Сервиса Гипермаркеты мебели и товаров для дома и интернет-магазин www.hoff.ru Телефон Единой Информационной службы: +7 (495) 645-05-35
... Full review + 1 answer
 Hide review
03.03.2020
2ГИС

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