Гостиничный Комплекс "Эмеральд" (Самарская обл, г Тольятти, ул Воскресенская, влд 9 4 этаж) - Reviews

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Total reviews 19
Reviews with answers 1
Last review21:5628.03.2017
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2 review
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9 reviews
19

Phone: +7 848 275-93-62

Address: Самарская обл, г Тольятти, ул Воскресенская, влд 9 4 этаж

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Corporative
от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
Improve the system to suit your needs
Access to API
Contact manager
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We found 19 reviews about company Гостиничный Комплекс "Эмеральд", located at Самарская обл, г Тольятти, ул Воскресенская, влд 9 4 этаж.

Average rating of company 4.1 points out of 5.
The company rating is medium. By increasing the company's rating, you can increase the number of customers up to 20%.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 27.04.2013 until 28.03.2017.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 5%.
Company representatives Гостиничный Комплекс "Эмеральд" you need to reply to customer reviews more often, since only 1 review from 19 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Yell - 2 last review out of 19
a*****88
Остановилась по командировке в гостинице Эмеральд, очень довольна начиная с красивого вида здания, внутреннего помещения и конечно же, моего номера. А также у них восхитительные завтраки, очень уютная кухня-ресторан, с красивой посудой, так все солнечно, еда вкусная аппетитная. Персонал внимательный, я в восторге. Единственный минус это то что находится вдали от остановки и рядом я не нашла магазина-продукты. но это мелочи. Такси решает все)
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28.03.2017
Yell
a****s5
Грубость и хамство со стороны администратора Анастасии. Полное отсутствие профессиональной этики и уважения. Подобное поведение сотрудника - абсолютный провал для репутации отеля. В полном недоумении от равнодушия директора гостиницы. Никакой реакции или извинений за невежество и дерзость своего подчиненного.
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09.03.2016
Yell

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