Elza (Москва, Кантемировская улица, 5, корп. 4) - Reviews

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Total reviews 1
Reviews with answers 1
Last review00:0031.03.2014
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Phone: +7 499 320-87-00

Address: Москва, Кантемировская улица, 5, корп. 4

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до 5 филиалов
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Corporative
от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
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We found 1 review about company Elza, located at Москва, Кантемировская улица, 5, корп. 4.

Average rating of company 3.0 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 31.03.2014 until 31.03.2014.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 100%.
Company representatives Elza you need to reply to customer reviews more often, since only 1 review from 1 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Zoon - 1 review
Ю****ия
Полностью согласна! Мастера хамят, красят и стригут ужасно. Ни кому не советую- потеря времени и денег, а главное — испортят волосы. Мастер Ольга работает очень долго, а толку нет, цвет волос ужасный, потом еще и заявляет, что потратила время на клиента и хамит, при этом испортив волосы!

Официальный комментарий заведения - 06.12.2016
Уважаемая Юлия! Приносим свои извинения за неудовлетворительно оказанную Вам услугу. В свою очередь хотим заметить, что стилисты, работающие в нашем салоне, являются дипломированными специалистами, окончившими такие известные школы, как DESSANG, WELLA PROFESSIONAL,. И мастер-стилист Ольга — одна из них. Администрация салона примет во внимание Ваши замечания. Но мы в свою очередь очень удивлены этим отзывом, т.к. Мастер -стилист Ольга одна из лучших наших специалистов. Предлагаем Вам обсудить сл ожившуюся ситуацию при посещении салона. С Уважением, администрация салона красоты «ЭЛЗА». – показать
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31.03.2014
Zoon

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