Экспресс Точка Ру (г Москва, ш Ленинградское, д 112/1 к 5) - Reviews

All reviews >> Companies >> Экспресс Точка Ру - Reviews
Total reviews 90
Reviews with answers 44
Last review16:5908.05.2019
0 reviews
32 review
5 reviews
1 review
0 reviews
52 review
90

Phone: +7 800 505-08-08

Address: г Москва, ш Ленинградское, д 112/1 к 5

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до 5 филиалов
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Corporative
от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
Improve the system to suit your needs
Access to API
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We found 90 reviews about company Экспресс Точка Ру, located at г Москва, ш Ленинградское, д 112/1 к 5.

Average rating of company 3.4 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 22.11.2010 until 08.05.2019.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 49%.
Company representatives Экспресс Точка Ру you need to reply to customer reviews more often, since only 44 review from 90 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

Repometr Team
Average rating for the year
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Yell - 2 last review out of 90
Ю************ва
Экспресс, вы лучшие. Обращаюсь к вам уже третий раз и могу на собственном опыте сравнить вашу идеальную работу с другими курьерскими службами. Хотелось бы, чтобы вы доработали отслеживание, т.к. иногда пишет что в процессе, а получателю уже по факту все доставлено. А в общем и целом, спасибо за заботу о клиентах!
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08.05.2019
Yell
Н***ли
Негативных эмоций после обращения в Экспресс точка ру нет. Отправляла посылку через сайт. Никаких очередей, пустых разговоров с оператором и трат личного времени. Просто заполнила электронную форму в личном кабинете и указала удобное время для приезда курьера. Никакого сравнения со стационарными почтовыми пунктами. Единственное «но»: рассчет стоимости чернз сайт не совсем точный, но это уточняется оператором далее.
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06.05.2019
Yell

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