Диана (Москва, Венёвская, 15) - Reviews

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Total reviews 3
Reviews with answers 1
Last review21:0424.06.2019
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1 review
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1 review
1 review
3

Address: Москва, Венёвская, 15

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от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
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We found 3 review about company Диана, located at Москва, Венёвская, 15.

Average rating of company 3.3 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 09.03.2019 until 24.06.2019.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 33%.
Company representatives Диана you need to reply to customer reviews more often, since only 1 review from 3 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Яндекс - 2 last review out of 3
Ч****Ж.
Сдавала пледы в химчистку Диана на Венёвская, 15. Два огромных пыльных пледа вернулись ко мне как новенькие, пахучие и чистые. Работой химчистки осталась довольна на все 100.
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24.06.2019
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Т********ай
Хочешь избавиться от вещи, сдай в химчистку Диана. Будьте внимательны, когда читаете квитанцию и подписываете. Они испортят вам вещь, потрепят нервы, поиздеваются, обещав исправить и испортят окончательно, что без слез не взглянуть. Работают безграмотные технологи, которые даже не знают, какие услуги должны были сделаны с вещью. Не сдавайте в Диану,обходите стороной.

- 27.06.2019
Добрый день! Благодарим Вас за отзыв. Мы приносим Вам свои искренние извинения. Подскажите пожалуйста номер Вашей квитанции или Ваш мобильный телефон, мы обязательно разберемся в сложившийся ситуации, это поможет нам принять меры и исключить подобные ситуации в будущем. С уважением, отдел по работе с клиентами сети химчисток «Диана»
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15.03.2019
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