Citroen (Москва, МКАД 44 Километр, вл5в ст1) - Reviews

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Total reviews 3
Reviews with answers 1
Last review19:4712.01.2021
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Address: Москва, МКАД 44 Километр, вл5в ст1

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от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
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Contact manager

We found 3 review about company Citroen, located at Москва, МКАД 44 Километр, вл5в ст1.

Average rating of company 2.3 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 08.12.2019 until 12.01.2021.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 33%.
Company representatives Citroen you need to reply to customer reviews more often, since only 1 review from 3 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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2ГИС - 2 last review out of 3
Н****************ва
Мой Пежо целый год ремонтировали, у меня выскакивала одна и та же проблема gearbox, в общем эту ошибку не смогли исправить в течение года, я оставила кучу денег, ничего не решили, как была ошибка gearbox, так и осталась. Надоело все это и поехала в сервис на Перово, обычный, не сетевой, там мне решили проблему за одно посещение. Поэтому всем говорю, что официальный дилер это не показатель качества, а обслуживание тоже оставляет лучшего, ни Директор это центра, ни клиентский сервис не спешит помочь и решить проблему.

- 13.01.2021
Здравствуйте, уважаемая Наталья! Благодарим Вас за Ваш отзыв и приносим извинения за качество обслуживания в нашем дилерском центре. По указанным Вами фактам уже разбираемся, по результатам обязательно свяжемся с Вами. С уважением, Савенко Ольга Николаевна, руководитель клиентской службы ГК «АвтоГЕРМЕС»
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12.01.2021
2ГИС
А********************ва
Ужасный салон ! Отношения к клиентам ужасное !
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20.10.2020
2ГИС

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