Boxberry (ул. Первомайская, 9, Тула, Тульская обл., 300012) - Reviews

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Total reviews 3
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Last review08:5021.02.2021
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Address: ул. Первомайская, 9, Тула, Тульская обл., 300012

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от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
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Contact manager

We found 3 review about company Boxberry, located at ул. Первомайская, 9, Тула, Тульская обл., 300012.

Average rating of company 1.0 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 17.02.2019 until 21.02.2021.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 0%.
Company representatives Boxberry you need to reply to customer reviews, since no reviews with a reply were found. According to research, 86% of users investigate reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Google Maps - 2 last review out of 3
Н***********ич
Сам сервис Boxberry вполне хорош, посылки доставляют быстро и без проблем. Но вот персонал данного места оставляет желать лучшего. С клиентами общаться не умеют, позволяют себе грубить и язвить, чуть ли не угрожают («Это я на рабочем месте, субординацию соблюдаю, а так...» — дословная цитата работника пункта выдачи). И подобное было не один раз и не только со мной. К тому же, на адекватные требования клиента выводят на эмоции. А ещё позволяют себе нарушать статью 152.1 Гражданского кодекса РФ, снимая клиента на телефон. И так же нарушают постановление губернатора Тульской области о ношении масок и перчаток. Крайне не рекомендую заказывать товары на данный пункт. В Туле существуют офисы Boxberry с гораздо более высоким качеством обслуживания и более компетентными сотрудниками.
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21.02.2021
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К*************ва
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26.10.2020
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