Банк Открытие (Вологда, Герцена, 14) - Reviews

All reviews >> Companies >> Банк Открытие - Reviews
Total reviews 2
Reviews with answers 1
Last review14:5301.08.2019
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1 review
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1 review
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Address: Вологда, Герцена, 14

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от 6 филиалов
Мониторинг отзывов с 25 sources
Update information on geoservices
Protect data from modifications by third parties
Automatic email reports
Motivate customers to leave a review
Statistics of target actions in company cards
Configuration and launch "on a turnkey basis"
Learn to work with geoservices and Repometr system
Personal manager
Add individual sources for monitoring reviews
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We found 2 review about company Банк Открытие, located at Вологда, Герцена, 14.

Average rating of company 3.0 points out of 5.
The company rating is low. By processing negative reviews and motivating satisfied customers to leave a recommendation, you can increase the company's rating. According to research by the advertising agency Go Fish Digital, organizations lose from 22% of customers due to a negative rating on the Internet.

Reviews about the company collected from Google Maps, Yandex Maps, Yell.ru in the period from 20.02.2019 until 01.08.2019.

No reviews have been left about the company in the last 30 days. You can motivate customers to leave feedback about your company through a system of rewards and discounts, mail and SMS newsletters. If the customer leaves a positive review, the probability that they will return for the service again increases significantly.

Percentage of replies to reviews - 50%.
Company representatives Банк Открытие you need to reply to customer reviews more often, since only 1 review from 2 with answers. According to research, 86% of users study reviews of a company before purchasing, and 89% of them care about how the company responds to reviews.

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Average rating for the year
Amount of reviews per month
2ГИС - 2 review
Р***********ев
Ужасно долго открывали счёт, просто сонное царство. Пять сотрудников в зале умудрились сделать очередь из двух клиентов! Это талант надо иметь.

- 01.08.2019
Роман, приносим извинения за доставленные неудобства. Мы постараемся улучшить качество обслуживания в офисе, но для этого нам необходимо знать больше подробностей. Укажите, пожалуйста, ваши ФИО и дату рождения в личные сообщения. Мы разберемся.

Роман Берсенев - 05.08.2019
Мне кажется для того, чтобы улучшить качество обслуживания совсем не обязательно знать персональные данные каждого клиента.

- 05.08.2019
Роман, благодарим вас за обратную связь по качеству обслуживания в отделении банка. Но для предоставления комментариев нам необходимо знать информацию более подробно.
... Full review + 3 answers
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01.08.2019
2ГИС
А**************ов
Отличный сервис, выгодные условия, доброжелательные сотрудники
... Full review
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20.02.2019
2ГИС

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